PTV Visum

Technical Support PTV Visum

The technical support is an e-mail-service operated by PTV Group that may be contacted by all users in case of program errors of the latest program version that cannot be solved by a procedure offered in the manual or in the FAQ section.

Form of address*

Firstname*

Lastname*

Company*

Town*

Country*

Email*

Phone

License number
(e.g. CM 90000xxx)*

Store this contact data on my computer

Program version (e.g. 13) *

Service pack*

Program edition

Windows version*

Service pack*

Windows edition

Issue type*

Subject*

Please describe your issue in detail. In case of a problem: What did you expect to see and what did you see instead?*

Please provide a detailed list of steps that can be taken to reproduce the problem*

Please enclose

all files necessary to reproduce the described behavior
screenshots that illustrate your issue
screenshots of any error message

Please enclose all files in one ZIP file (max. 15 MB).
Only ZIP files (.zip) are accepted. Other file types cannot be uploaded.

Name of this file (*.zip):