The technical support is an e-mail-service operated by PTV Group that may be contacted
- by all users in case of program errors of the latest program version that cannot be solved by a procedure offered in the manual or in the FAQ section
- by trained users of our clients that have signed a software maintenance contract with PTV Group directly in case of other technical program enquiries.
For enquiries on maintenance contract, license and cost issues, please contact our sales team
. If you've purchased the software through any of our agents, please contact them directly for any enquiries.
In order to provide a fast and efficient support service, please supply as much information as possible. All fields marked with "*" are mandatory.