Technical Support PTV Visum

The technical support is an e-mail-service operated by PTV Group that may be contacted

  • by all users in case of program errors of the latest program version that cannot be solved by a procedure offered in the manual or in the FAQ section

Please enclose

  • all files necessary to reproduce the described behavior
  • screenshots that illustrate your issue
  • screenshots of any error message
in a single, zip-compressed file (max. 15MB).

Name of this file (*.zip):